This Privacy Policy explains how Aylward Solutions collects, uses and protects information about visitors who use aylwardsolutions.ie, request a quote, or otherwise engage with the services.
Aylward Solutions builds custom software and websites for Irish businesses. It is run by Jack Aylward, based in Monasterevin, Co. Kildare. It is the data controller responsible for the personal data described in this policy. For any questions, get in touch at contact@aylwardsolutions.ie.
The short version: only the data genuinely needed is collected, never sold, kept secure, and full control is available over the information at any time.
02What information Aylward Solutions Collects
Aylward Solutions collects different types of information depending on the interaction:
Information provided directly
A name, email address (and optionally a phone number and company) when submitting the quote form or sending a message.
Details about the project or enquiry, service type, budget range, timeline, and the description provided.
Any other information shared in correspondence with me.
Information collected automatically
Basic device and browser information (browser type, operating system, screen size).
Approximate location (country/region level only) based on IP address.
Pages visited, time on site, and referring website, provided accepted analytics cookies.
03How the information is used
The information collected is used for clear, limited purposes:
To respond to enquiries, replying to quote requests, follow-up questions, and project conversations.
To deliver the services for engaged services, managing the project, communicating progress, and handling invoicing.
To improve the website and services, understanding which pages are useful so Available to keep improving (only with consent).
To comply with legal obligations, including tax, accounting, and any other applicable Irish or EU law.
Not used personal data for automated decision-making or profiling. Never sold personal data. Not shared personal data with marketing partners.
04Lawful basis for processing
Under the General Data Protection Regulation (GDPR), Processing personal data on one or more of the following lawful bases:
Consent, for optional analytics cookies and any marketing communications.
Contract, to deliver the work for engaged services and meet the obligations under the project agreement.
Legitimate interests, to respond to enquiries, prevent fraud, and keep the website secure.
Legal obligation, to comply with Irish tax, accounting, and any other applicable laws.
05Sharing personal data
Personal data is never sold. It is only shared with trusted third parties who help deliver the services:
Web hosting and infrastructure providers, to keep the site online and personal data secure.
Form processing services, to receive and route quote requests to the Aylward Solutions inbox (currently Web3Forms).
Email and communication providers, to reply and keep records of the correspondence.
Analytics providers, anonymous, aggregated usage data only, if accepted analytics cookies.
Accounting and legal advisors, when strictly necessary to meet regulatory obligations.
Every provider used is bound by appropriate data protection agreements and processes personal data in line with this policy.
06Cookies & analytics
This website uses a small number of cookies, some are essential for the site to function, others are optional and only set with consent.
For full details on the cookies used and how to manage them, please see the Cookie Policy. It's possible to change cookie preferences at any time using the "Manage cookies" link in the footer.
07Data retention
Only keeps personal data for as long as needed it for the purpose it was collected:
Quote requests that don't progress to an engagement are kept for up to 12 months, then deleted.
Active client records are kept for the duration of the engagement plus 7 years afterwards, in line with Irish tax and accounting requirements.
Anonymous analytics data is retained for up to 26 months.
It's possible to request earlier deletion of personal data at any time, see the rights below.
08The rights under GDPR
Under the GDPR, businesses have a number of rights relating to personal data. Available rights include:
Access the personal data held about visitors.
Correct any data that's inaccurate or out of date.
Delete personal data ("the right to be forgotten"), subject to any legal obligations Has to retain it.
Restrict how Processing personal data.
Port personal data to another provider in a structured, machine-readable format.
Object to certain types of processing (including direct marketing).
Withdraw consent at any time for any processing that's based on consent.
To exercise any of these rights, email Aylward Solutions at contact@aylwardsolutions.ie. It will respond within 30 days. There's no charge, and clients don't need to give a reason.
If having not happy with how Has handled personal data, businesses have the right to lodge a complaint with the Irish Data Protection Commission at www.dataprotection.ie.
09Security
Taking the security of personal data seriously. Every project, system and process Running is built with security in mind, including:
HTTPS / TLS encryption on every page of this website.
Encrypted storage for any personal data held.
Strict access controls and two-factor authentication on internal systems.
Regular backups, monitoring, and security review of the hosting infrastructure.
No system is ever 100% impenetrable, but Working hard to keep personal data safe and respond quickly to any concerns.
10International transfers
Where possible, personal data is stored on servers within the European Economic Area (EEA). In a small number of cases, service providers based outside the EEA are used (for example, US-based hosting or analytics platforms). When that happens, every effort is made to ensure that:
The provider is certified under a recognised data protection framework (such as the EU,US Data Privacy Framework), or
Appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11Changes to this policy
This Privacy Policy may be updated from time to time, for example, when new services are added or when the law changes. The latest version is always posted on this page with the "Last updated" date at the top. For significant changes, Best efforts will be made to let interested parties know directly.
Got a question about personal data?
For any data question, expect a reply from a real person, usually within one working day.
